刘家的博客

$self->TicketObj->FirstCustomFieldValue(‘订单状态’).’： – ‘.$self->TicketObj->FirstCustomFieldValue(‘供应商’).’ – ‘.$self->TicketObj->FirstCustomFieldValue(‘配置’).’ – ‘.$self->TicketObj->FirstCustomFieldValue(‘标识’) .’ – ‘.$self->TicketObj->FirstCustomFieldValue(‘IP地址’).’ – ‘.$self->TicketObj->FirstCustomFieldValue(‘过期日’).’ 过期 – ‘.$self->TicketObj->Requestors->UserMembersObj->First->FirstCustomFieldValue(‘即时信息’);

Subject: {$Ticket->FirstCustomFieldValue(‘订单状态’)}: {$Ticket->FirstCustomFieldValue(‘供应商’)} – {$Ticket->FirstCustomFieldValue(‘配置’)} – {$Ticket->FirstCustomFieldValue(‘标识’)} – {$Ticket->FirstCustomFieldValue(‘IP地址’)} – {$Ticket->FirstCustomFieldValue(‘过期日’)} 过期 – {$Ticket->Requestors->UserMembersObj->First->FirstCustomFieldValue(‘即时信息’)}

感谢：Emmanuel Lacour

apache启动出错，提示：

[Sun Sep 05 08:40:28 2010] [error] Require of RT::Condition:: failed.\nCan’t locate RT/Condition/.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at (eval 1297) line 3.\n\nCompilation failed in require at (eval 2) line 1.\n
[Sun Sep 05 08:40:28 2010] [error] Can’t load Perl file: /opt/rt3/bin/webmux.pl for server 180.210.206.59:443, exiting…

删除空条件的 Scrips 试试：

DELETE from Scrips where where ScripCondition=0;

参考： http://www.gossamer-threads.com/lists/rt/users/95276

问： 安装好RT，应该怎样设置权限？

答：这里有参考： http://www.uic.edu/depts/accc/software/rt/privs.html